Contracts Manager - HEOR at Science Exchange
Palo Alto, CA, US / San Francisco, CA, US
Science Exchange makes it easy for researchers anywhere in the world to access the technical experts needed to conduct their scientific experiments. Everyday we’re helping to facilitate scientific collaborations between researchers at pharma, biotechs, universities, government facilities and CRU/CRO’s both in the U.S. and around the globe. These collaborations require several legal frameworks to be established between Science Exchange, our customers and CRU/CRO’s. We’re looking for someone to join our growing team who has a strong contracting background in Health Economics Outcomes Research (HEOR). We are expanding within a key client account to support their HEOR outsourcingcategory, and are hiring to grow the team in this area. You will join a team of subject matter experts in different contracting disciplines.
The ideal candidate will be well-versed in contract creation, contract negotiation, and the legal/compliance side of the HEOR industry. This position will report directly to the Director of Contracts and Compliance.


    • Develop, negotiate, and execute contracts including: HEOR Agreements both in the clinical and non-clinical space, HEOR protocols, Statement(s) of Work, Indemnity Agreements, Non-Disclosure Agreements, Material Transfer Agreements, Master Service Agreements, Sponsored Research Agreements, Fee-For Service Agreements and Intellectual Property agreements
    • Work closely with customer HEOR and business teams to manage HEOR service providers to ensure timely and successful completion of HEOR projects
    • Thorough knowledge of data rights for the collection/use of third party data, including privacy implications of individually identifiable data (e.g., requirement for HIPAA authorization or informed consent)
    • Deep understanding of TCPA and its foreign equivalent with respect to communications with patients
    • Knowledge of HEOR reporting obligations
    • Review and revise 3rd party contracts, identify contractual risks and recommend solutions according to best practices
    • Establishing and maintaining relationships with HEOR partners both on the demand and supply side
    • Develop and manage outgoing communication regarding Science Exchange’s HEOR process
    • Own the HEOR contracting process
    • Work alongside our external legal counsel to advise the company on other legal matters (e.g. Terms of Service, Privacy Policy, Intellectual Property & Indemnification provisions)
    • Understand business practices in the life science industry
    • Support budget and milestone analysis for inclusion in HEOR contracts
    • Knowledge of different contract types (e.g. CR. FP, and T&M)
    • Understanding of export/import regulations


    • 5+ years experience as a HEOR Contracts Administrator/Specialist 
    • Thorough understanding of HIPAA and its global equivalents
    • Knowledge of the HEOR landscape
    • Understanding of budget creation/management
    • Provide operational expertise in HEOR categories
    • Strong listening skills, able to both listen to and interpret the legal needs of researchers, service providers, and companies
    • Organized, able to manage multiple agreements at the same time
    • Mediator, able to bring multiple parties together to form an agreement
    • Strategic, have a proven record of thoughtful and informed decision making
    • Passion for innovation - excited about the potential to disrupt the world of science
    • BS/BA in business, law, supply chain, or science discipline
    • Health Economics & Outcomes Research Certificate
    • Preferred: Understanding of compliance/privacy regulations, such as: GLP, GMP, GDPR
    • Preferred: Experience negotiating other types of contracts (e.g. Saas, finance, HR & IT)
    • Preferred: Experience working at a startup
We are a fast-growing company on a mission to enable breakthrough scientific research. We connect researchers and service providers through our online marketplace and hands-on concierge service, and promote  scientific collaboration that will help improve the quality and efficiency of research. Our headquarters are in Palo Alto, California, but we are a truly global company with employees all over the U.S., Europe and Asia/Pacific. Our talented and passionate team includes developers, designers, marketers, and scientists that are charged with bringing intellectual rigor and creativity to every decision we make. We have a radically candid culture in which we hold each other to high expectations. Ready to join us?
Science Exchange is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin