Product Manager at Science Exchange
Palo Alto, CA, US / San Francisco, CA, US
Do you get excited about working on multi-sided platform businesses with multiple stakeholders? Do you thrive working with a cross-functional team of people fueled by their passion for bringing efficiency to scientific research? Do you enjoy diving into details with your team and helping them succeed? Can you take vague user problems and turn them into real plans? Do you like to take initiative and persuade teams to build the best product for end users?

Science Exchange is looking for a detail-oriented Product Manager to help guide the design, development, and strategy for the Science Exchange platform. In this role you will collaborate closely with engineering, design, QA, and other parts of the Science Exchange team to translate user needs into product features. As a product manager, your objective is to align the feature roadmap to the business goals; you will drive product delivery from requirements definition to validation to ensure successful product releases.

Responsibilities

Align the product roadmap to the business goals through engagement & prioritization w/ leadership
Understand and translate user needs from internal stakeholders (supplier operations, sourcing operations, finance, business development, etc.) and end-users (researchers, enterprise clients, citizen scientists) into product features through requirements definition
Create and validate user stories, acceptance criteria, wireframes, prototypes w/ stakeholders, UX, and SMEs on solution architecture
Manage scope and competing priorities in order to make tactical decisions for delivering features and meeting milestones
Collaborate with engineering leads to facilitate the delivery of features
Manage and groom backlog of features through negotiation w/ business stakeholders and engineering
Collaborate with QA to validate the completion of features and understanding the severity/impact of issues
Communicate product releases and schedule to relevant stakeholders
Define KPIs that enable the platform to increase bookings and measure the success of the product with respect to the business

Required Experience/Skills

BA/BS in CS or a related field, or commensurate professional experience
2-5 years of product management experience in an e-commerce/online marketplace business
Strong user-centric approach to product development
Previous startup experience
Ability to work independently, communicating across multiple time zones.
Experience in an Agile or Kanban software development team
Ability to keep track of every detail in a fast-paced environment while simultaneously tracking the progress of the bigger picture
Proven track record of shipping projects on time
Excellent communications skills and proven ability to work cross-functionally
Excellent analytical skills and the ability to break down complex problems and generate solutions

Preferred Experience/Skills

2-5 years of project management/scrum master experience, or other participation on teams using Scrum, Scrumban, or Kanban
Experience with Jira, Salesforce, and Github
Scientific background or a passion for science
Experience conducting user research/usability tests
Experience managing product development focused on site search and navigation

We are a fast-growing company on a mission to enable breakthrough scientific research. We connect researchers and service providers through our online marketplace and hands-on concierge service, and promote scientific collaboration that will help improve the quality and efficiency of research. Our headquarters are in Palo Alto, California, but we are a truly global company with employees all over the U.S., Europe and Asia/Pacific. Our talented and passionate team includes developers, designers, marketers, and scientists that are charged with bringing intellectual rigor and creativity to every decision we make. We have a radically candid culture in which we hold each other to high expectations. Ready to join us?

Science Exchange is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.